Legal
Cancellation & Refund Policy
Effective from: March 2018 · Last updated: May 2026
Star Aviation Academy (SAA), a subsidiary of Star Aviation Pvt. Ltd. (SAPL), believes in supporting its students as far as possible and has therefore adopted a clear and transparent cancellation and refund policy. Please read this policy carefully before confirming your admission.
Policy Terms
1
Cancellation window: Cancellation of admission will be considered only if a written request is submitted within seven (7) days of the date of admission AND before the student has attended or joined any class or training session. Cancellation requests submitted after this window — or after the student has joined the course — will not be entertained under any circumstances.
2
Refund on timely cancellation: If a valid cancellation request is made within the stipulated 7-day window and before joining the course, fees paid toward admission will be refunded after deducting an administrative charge of 10% of the total fees paid. Refunds will be processed within 30 days of approval of the cancellation request, via the same payment method used originally wherever possible.
3
Non-refundable after joining: Once the student has joined the course and begun attending classes or practical sessions, the admission fee and all fees paid up to that point are non-refundable under any circumstances.
4
No refund after one month: There will be no refund of any fee if the cancellation request is made more than one month after the date of commencement of the course, regardless of the reason for cancellation.
5
Mid-course discontinuation: If a student chooses to discontinue the course after joining, all fees paid to the Institute will be forfeited in full. Admissions are regulated by DGCA and cohort sizes are fixed — a mid-course vacancy cannot be filled by another candidate, causing direct and unrecoverable loss to the Institute. No refund or partial refund will be made in such cases.
6
DGCA approval changes: In the unlikely event of a change in the Institute's DGCA approval status beyond its control, the Institute may — at its sole discretion — assist in adjusting affected students to another DGCA-approved institute. The Institute shall not be held financially liable for any consequential career loss, fee differential, or other loss incurred by the student in such circumstances. Any financial assistance or adjustment will be entirely at the Institute's discretion.
7
How to request cancellation: All cancellation requests must be submitted in writing — by email to info@staraviationacademy.com or by hand-delivery of a signed letter to the campus at P-76, New Palam Vihar, Sector-110, Gurugram — 122017, Haryana. Verbal or phone requests will not be accepted as valid cancellation notices. The date of receipt of written request will be treated as the effective date of cancellation.
Quick Reference
| Scenario | Refund outcome |
|---|---|
| Written request within 7 days of admission, before joining | Fees paid minus 10% admin charge · processed within 30 days |
| Request after student has joined (any stage) | No refund |
| Request more than 1 month after course start | No refund |
| Mid-course discontinuation | All fees forfeited |
Submit a Cancellation Request
Star Aviation Academy — Admissions Office
◆ Email (preferred): info@staraviationacademy.com
◆ Campus address: P-76, New Palam Vihar, Sector-110, Gurugram — 122017, Haryana, India
◆ Phone: +91 9999635199
◆ Hours: Monday – Saturday, 9:00 AM – 6:00 PM IST
Written requests only. The date of receipt of your written request is the effective date of cancellation.
Effective from March 2018 · Last updated May 2026
Star Aviation Pvt. Ltd. / Star Aviation Academy · DGCA CAR 147 Approved · Gurugram, Haryana, India
Star Aviation Pvt. Ltd. / Star Aviation Academy · DGCA CAR 147 Approved · Gurugram, Haryana, India